Privacy Policy
Last updated: 2025-07-20
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our AI image and video generation services, or contact us for support.
- Account information (email address, username)
- Payment information (processed securely through our payment providers)
- Content you create using our AI tools
- Usage data and analytics
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI generation services
- Process payments and manage subscriptions
- Send you technical notices and support messages
- Analyze usage patterns to enhance user experience
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- With your explicit consent
- To comply with legal requirements
- To protect our rights and safety
- With service providers who assist in our operations (under strict confidentiality agreements)
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Opt out of marketing communications
- Request a copy of your data
6. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.
7. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@imagen-veo-ai.com